1. Contact Information

This website is managed by the company J'AVOUE SAS, with a capital of 5000 €, whose registered office is at 120 avenue de Clichy 75017 PARIS, France, registered with the RCS of Paris under the number 828 577 148 // intra-community VAT number FR 47 828 577 148.

2. General principles

The following general terms and conditions of sale (GTC) apply to all orders placed for Products placed by any person (the Customer) via the website of J'AVOUE.
The fact of placing an order implies the prior and unreserved adhesion to the general conditions of sale by the Client. The Customer must therefore be sure to have read and understood the general conditions of sale before placing its order.
As the general conditions of sale may be modified, the conditions applicable to any sale are those appearing on the site at the time of placing the order by the Customer.

The Customer declares
- to have the capacity to make purchases on the website of J'AVOUE,
- not to proceed with purchases of Products for the purpose of reselling them.

The Customer agrees not to
- reproduce or use without authorization contents of the website of J'AVOUE
- interfere with the proper functioning of the site
- alter the security of the site

J'AVOUE reserves the right to immediately ban access to the site and to close the account of any Customer violating these provisions or any other provision of these terms and conditions.

3. Products

The Products offered for sale are those appearing on the website on the day of the consultation of the site by the Client, within the limit of available stocks.
The presentation of Products on the site at any given moment does not imply and does not guarantee that these Products will be available at any time. J'AVOUE reserves the right to interrupt the sale of any Product at any time.
The availability indications of the Products are updated in real time automatically. However, an error in the update, regardless of its origin, does not engage the responsibility of J'AVOUE. Consequently, J'AVOUE can not be held responsible for the cancellation of an Order of a Product due to the exhaustion of stocks.

A Product sheet is edited for each model.
It includes a description of the Product, composition, as well as maintenance advice.
If errors or omissions appear in this Product sheet, the responsibility of J'AVOUE can not be committed.

The Products J'AVOUE are made in France and craft manufactured. If this is not the case for some Products, this will be specified in the Product Data Sheet.

The pictures of the Products J'AVOUE are the most accurate representation possible. However, the color that the Customer sees depends on its computer system, and we can not guarantee that its computer will display exactly our colors. The pictures of the Products are therefore only indicative and have no contractual value.

It is possible that the Customer receives, as a result of an Order, a piece previously returned by another person. This will not alter the quality of the Product, J'AVOUE accepting only the return of intact and unworn products. A quality control is carried out before the return of the returned Products.

J'AVOUE complies with all legal regulations in terms of guarantee. If there is a material or manufacturing defect obvious in a Product we have delivered to you, please let us know immediately at the following email address serviceclient@javoue.paris, we will inform you the procedure to follow as soon as possible .

4. Prices

The prices displayed on javoue.paris are given in euros for Europe, value added tax (VAT) applicable in France included, excluding delivery charges which remain the responsibility of the Customer.

This VAT may vary according to the billing country.
Customs and other taxes that may apply to certain countries are not included in the price paid by the Customer.
These charges must be paid by the Client directly to the carrier.

J'AVOUE reserves the right to modify its prices at any time. The Products will be invoiced on the basis of the rates in effect at the time of registration of the order, subject to availability.

5. Ordering

All validation of the order implies acceptance by the Customer of the GTC, the Products and their description, the prices and the associated costs.

If for any reason we are unable to fulfill your order, we will let you know as soon as possible. If we have already received the payment corresponding to the said order, we will try to reimburse you the amount in question using the same payment method that you had chosen.

6. Payment

Payment is made online.
Different payment options:
.CB, Visa, Eurocard, Mastercard, American Express

The Customer who has made an order will have the possibility to print his invoice on the site, in the space provided for this purpose

7. Delivery

Deliveries are provided by KIALA, UPS, UPS Access Point, La Poste, depending on the option chosen by the Customer when validating his Order.

We make every effort to ship your orders as quickly as possible and in the order in which they were placed.
We ship packages 2 business days to 2 weeks after receiving your payment.

The Customer must ensure that it has provided accurate and complete information regarding the delivery address.

The liability of J'AVOUE shall not be incurred in the event of delay in delivery, for any reason whatsoever. Consequently, no claim for compensation of any kind whatsoever may be claimed by the Customer at J'AVOUE.

8. Returns

In case of refund
The Customer has a right of withdrawal and a delay of 14 working days from the delivery of the order to return the Products.
Beyond this period of 14 days, the sale is firm and definitive
Returns are the responsibility of the buyer.

All returns must be notified by e-mail to: serviceclient@javoue.paris
Only items returned in their original packaging, new, unworn, unwashed will be accepted.

After verification of the articles and validation, Unless otherwise agreed by the Customer, we will make the refund using the same means of payment as that used for the transaction.
The refund of an order paid with a gift card or credit note will be refunded automatically with a credit note.

In case of exchange
Returns are the responsibility of the buyer.
The buyer will not have to pay for the delivery of the new order.
All returns must be notified by e-mail to: serviceclient@javoue.paris
Only items returned in their original packaging, new, unworn, unwashed will be accepted.

In the event that the Product delivered to the Customer is different from the Product ordered, or if it is delivered damaged, the return costs will be at the charge of J'AVOUE.

9. Confidentiality

The information and data concerning the Customer are only necessary for the processing of his order.
J'AVOUE will not disclose the Customer's details to third parties.

10. Intellectual Property

The contents of the site javoue.paris are the exclusive property of J'AVOUE.
Any reproduction or use of these contents without authorization is strictly prohibited.